Cloud PMS for independent hotels
Run your whole hotel from one place.
Nido is the property management system for independent hotels in Latin America. Reservations and front desk, rates and channels, payments, Colombian e-invoicing and your own booking website, in one cloud app that keeps working when the internet doesn't.
One app for the whole property
- Front desk, reservations and folios
- Rates, availability and restrictions
- Channel manager for online travel agencies
- Direct booking engine and hotel website
- Card payments, payment links and refunds
- Electronic invoices for Colombia (DIAN)
What Nido does
Built for the people who run the hotel every day
Every module works on the same live inventory and the same guest record, so the desk, housekeeping and your online channels never disagree.
Nido Operations
The front desk and everything behind it.
Front desk and reservations
A calendar of every room, reservations and walk-ins, check-in with a signed registration card, check-out, folios and charges, and a nightly close with its own report.
Rates and availability
Rate plans, seasons, minimum stays and sell caps, promo codes and negotiated prices for companies, all set per room type.
Housekeeping and tasks
Room status, cleaning and maintenance work, shift tasks and handovers, with a phone view for housekeepers on the floor.
Offline mode
When the connection drops, the desk keeps working on the device and Nido sends the queued work as soon as the internet is back.
Nido Channels
Sell your rooms everywhere from one inventory.
Channel manager
Send availability, rates and restrictions to online travel agencies and receive their reservations, modifications and cancellations into the same calendar.
Booking engine and hotel websites
Commission-free direct bookings on your own website, built with Nido's website builder and published on your own domain.
Nido Pay
Take payments and invoice from the guest's folio.
Payments
Cards on file tokenised by the hotel's payment provider (Wompi or Mercado Pago), payment links, scheduled charges, refunds and cash drawers.
E-invoicing for Colombia
Electronic invoices for the DIAN issued straight from the guest's folio, with the hotel's tax profile and the guest's tax details.
Nido Guest
Know every guest, from booking to check-out.
Guest directory and ID scanning
One profile per guest with stays, documents and preferences. Scan an ID or passport at the desk to fill the registration in seconds.
Online check-in
Guests confirm their details, add companions and send their ID photos before arrival, from the link in their booking.
Guest messaging
Email guests from templates, schedule messages around the stay and keep their replies on the reservation.
Made for Latin America
The way independent hotels in the region actually work
Spanish first
The whole product speaks Spanish, with English available, and every guest email goes out in the guest's language.
Local rules built in
Country packs carry each country's documents, taxes and guest-registration rules, starting with Colombia.
Any device at the desk
Desktop, tablet or phone, with a touch mode sized for fingers and document readers that plug into the desk computer.
For partners and integrations
Connect with Nido
Nido is built by BlurEffect LLC, a United States company. We work with distribution, connectivity and payment partners to bring independent hotels in Latin America to more guests.
Today Nido connects with Channex for channel distribution, Wompi and Mercado Pago for payments, and Dataico for DIAN e-invoicing.
Write to partnershipspartners@meetnido.com- One inventory: availability, rates and restrictions come from the same ledger the front desk sells from.
- Reservations, modifications and cancellations from every channel land in one calendar, with the guest's details as the channel sent them.
- A channel layer built around connection adapters, so a new connection uses the same inventory, rate and reservation model.
- Guest data handled as a processor for each hotel, and card details tokenised by payment providers, never stored by Nido.
Want to see Nido at your hotel?
Tell us about your property and we'll set up a walkthrough with your own rooms and rates.